FIRST THINGS FIRST
Please fill out our wedding questionnaire so that we can get to know you better! From there, we’ll send you a custom quote and schedule a consultation at our downtown Columbus print studio to go over paper samples and discuss your vision for your wedding paper. Once you’ve decided to book with us, we ask for a $200 non-refundable deposit, accepted quote and signed contract.
PROOFING & TURNAROUND
We include complimentary custom design services to all of our wedding invitation clients. Once we have a good understanding for your vision, an initial draft of your paper goods is sent to you as a PDF mockup. From there, you’ll have the opportunity to make three rounds of revisions to the design draft before giving your final approval for print. This allows us to get your invitations looking just right! Once approved, printing requires 2-4 weeks.
We accept credit, debit and e-check payments via PayPal. For couples residing within central Ohio, we also accept personal checks. A 7.5% sales tax applies to all orders placed by customers with an Ohio mailing address.
All orders are shipped using USPS Priority Mail, which is typically a 2-3 business day service within the US. Tracking is included with your package and you will receive this information from PayPal when your order ships. If you would like to use another shipping carrier or upgrade to express shipping, please notify of us this change before placing an order. We also ship internationally at varying rates, please inquire for a quote. Alternatively for local clients, you may choose to pick up your order at our 400 West Rich Street Studio in Columbus, Ohio.
If you live in the central Ohio area, we are happy to schedule an appointment with you to go over printing and paper samples in person at our downtown Columbus print studio. Please fill out our inquiry questionnaire and we’ll be in touch!
We want you to be 100% happy with your custom wedding invitations. Due to the nature of custom items, refunds cannot be offered, but we will happily work with you to correct any problem or error that arises.
We do our best to ensure that what you see on-screen is what you see in-person, but ultimately, colors may vary slightly. The range of colors that are possible on a computer screen are far greater than the range of colors that are possible in print, so we recommend ordering samples when possible. Digital inks are slightly transparent, meaning they will pick up the color qualities of the paper or wood underneath them. This especially applies to designs printed onto wood or brown kraft cardstock.
A SPECIAL NOTE ABOUT WOODEN INVITATIONS
Our wooden sheets are crafted especially for digital printing, and while we do our best to ensure that each print is the same; the grain, color and thickness of the wood does vary from sheet to sheet, sometimes quite noticeably. We like to think this just makes our invitations that much more special. No two trees are alike, and therefore no two invitations are alike!